At Vitrinny, we work with international suppliers to bring you exclusive products at the best prices. As part of this process, your order may be shipped from outside the United Kingdom. Please review our customs and import tax policy carefully before completing your purchase.
Customs Duties and Import Taxes
All orders shipped to the United Kingdom are subject to UK customs regulations, which may include:
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Import VAT
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Customs duties
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Handling fees (if applicable)
These charges are determined by HM Revenue & Customs (HMRC) and may vary depending on the value, type, and origin of the product.
Who Is Responsible?
Unless otherwise stated on the product page or checkout, the customer is responsible for any customs duties, import VAT, or related fees that may apply upon the arrival of the parcel in the UK.
We are not able to predict or control these costs, as they are set by government authorities and customs agencies. By placing an order with Vitrinny, you agree that you may be required to pay additional charges for your package to be delivered.
Delivery Delays
Please note that customs procedures may occasionally cause delays in delivery beyond our control. If your order is held by customs, the delay will not be counted as part of our estimated delivery time.
However, we monitor all shipments closely and are available to assist you if any issue arises.
Tips for a Smooth Delivery
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Always provide accurate and complete shipping information
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Track your parcel regularly with the tracking code we provide
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If contacted by customs, respond promptly to avoid further delays
Questions or Support
If you are unsure about any customs-related charges or have concerns about a specific order, feel free to contact our support team at [insert support email or link]. We are happy to help clarify any part of the process.
Vitrinny is committed to full transparency and support throughout your shopping journey.
By ordering with us, you acknowledge and accept the possibility of customs fees in accordance with UK regulations.
