At Vitrinny, your privacy and trust are of the utmost importance to us. We are fully committed to protecting the confidentiality of your personal data and ensuring a secure and transparent online experience.
Information We Collect
We collect only the information necessary to enhance your shopping experience, including:
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Your name and email address, for communication and personalised offers
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Shipping details, to fulfil your order efficiently
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Payment information, which is handled securely through trusted third-party processors
This data is stored securely and is used exclusively for improving our services, processing orders, and keeping you informed about promotions, launches, and updates—only if you choose to receive them.
Payment Security
All payments on our website are processed securely via PayPal or major credit card providers. We do not store your credit card details at any point. Payment information is transmitted directly to our payment gateway, using industry-standard encryption, and is used solely for the purpose of completing your transaction.
Email Communication
We may use your email address to:
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Send order confirmations and updates
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Notify you of promotions or new product launches (only with your consent)
You can unsubscribe from our marketing communications at any time using the link provided in our emails.
Data Protection & Technology
Our eCommerce platform is built with advanced security protocols to safeguard your personal information. We maintain up-to-date systems and continuously monitor our infrastructure to ensure that your data remains secure and protected from unauthorised access.
Sharing of Information
We do not share, sell or disclose your personal information to third parties, except under the following circumstances:
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When required by legal or regulatory authorities (such as in response to a court order)
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At the request of the customer themselves
We do not use your data for profiling or tracking beyond what is necessary for the function of our services.
Legal Compliance (UK GDPR)
All personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You have the right to:
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Request access to the data we hold about you
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Correct any inaccurate information
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Request deletion of your data at any time
To exercise these rights or make an enquiry, please contact us at [insert your support email or contact form link].
Vitrinny guarantees the privacy of your data and the security of every purchase.
If you have any questions, concerns, or suggestions regarding this policy, we encourage you to get in touch with us.
